Job Objective / Purpose Ensure delivery of superior customer experience at all points of the patient journey, and lead innovation and creativity toward continuous service improvement, client engagement, and client satisfaction , setting and sustaining consistent client experience standards for the Hospital. Key Responsibilities Client Experience Strategy & Systems - Spearhead the formulation

Key Responsibilities: - Work with the Clinical team to navigate patients through the treatment journey, working directly with adult patients to help address underlying medical conditions, and provide treatment as per plan. - Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting all sentinel incidents/events within 24 hours usin

Job Objective/ Purpose: Provide professional and compassionate nursing services and high quality care to patients, by ensuring their review and treatment as per the Hospital protocols, and nursing standards and practices. Key Responsibilities: - Respond promptly to emergency alerts, hospital codes, and mass casualty incidents and work with the Clinical team to guide patients through the emerge