About the role We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team serving U.S.-based customers. This role focuses on team leadership, training, performance management, and service quality. You will be responsible for onboarding new hires, coaching existing team members, monitoring KPIs, and ensuring a consistent and professional customer expe

About the Role: Our client is seeking a Customer Success Manager / Account Manager to own client relationships, drive product adoption, and ensure renewals and growth. This role requires balancing proactive engagement with responsive problem-solving, acting as the client’s advocate internally while also identifying upsell and cross-sell opportunities. The CSM ensures that customers achieve measura

About the Role: Our client is seeking a Product Designer to shape the end-to-end experience of digital products. This role requires balancing user-centered design principles with business objectives, producing designs that are functional, intuitive, and scalable. The Product Designer will lead research, create prototypes, establish design systems, and partner with engineering and product managemen