Duties and responsibilities at this level will include deputizing the Director ICT in the coordination and oversight of ICT functions; providing strategic and technical leadership in ICT service delivery; managing relationships with internal and external ICT stakeholders; coordinating ICT projects, infrastructure and systems; supervising and mentoring ICT staff; and ensuring compliance with ICT standards, policies and regulatory requirements; overseeing the development of local area networks (LAN) and wide area networks (WAN) for the College; overseeing the development, deployment, and maintenance of critical business process applications; coordinating the acquisition, development, and maintenance of ICT infrastructure; participating in the development of a succession plan for ICT positions; ensuring the optimal utilization and leverage of available ICT resources across the College; ensuring adherence to and compliance with ICT standards and other regulatory requirements; undertaking periodic reviews of ICT system projects and procedures; reviewing and evaluating feasibility studies and detailed specifications; initiating staff training and deployment within the Division; participating in the development of ICT policies, standards, guidelines, and strategies; maintaining and supporting ICT systems; configuring and maintaining local area networks and wide area networks; updating and maintaining the ICT equipment inventory; preparing ICT technical specifications, user manuals, and documentation; designing, scheduling, and managing training for users; preparing performance appraisal reports for ICT staff; training ICT staff and ensuring proper skill acquisition and performance of duties; and providing input to the development of the annual ICT budget.

For appointment to this level, a candidate must have: - 

• Cumulative service period of twelve (12) years’ relevant work experience, three (3) years of which should have been in the grade of Principal ICT Officer or in a comparable position; 
• Bachelor of Science degree in any of the following fields: Computer Science, Computer Technology, Informatics, Computer Science & Technology, Information Systems, Informatics and Computer Science, Information Technology, Computer Security and Forensics, Business Information Technology, Electrical/Electronic Engineering, Telecommunications Engineering or its equivalent qualification from a recognised Institution; 
• Master’s degree in Computer Science, Information Communication Technology or in any other ICT related discipline from a recognised institution; 
•  ICT Certification from a reputable institution in any of the following:- Database Management (Oracle, SQL, DB2 or its equivalent), Information Security (CISSP, Security+, CISA, CISM or its equivalent), Service Support Operations (ITIL, COBIT or its equivalent), Network Administration (CCNA, HCNA, N+, HP or its equivalent), System Administration (MCSE, Linux, Unix or its equivalent), or Software Development (Java, Visual Studio, Python, Oracle, or its equivalent); 
• Certificate in Leadership course lasting not less than four (4) weeks from a recognised institution; 
•  A valid practising licence; 
• Membership to the relevant a professional body ; and 
•  Demonstrated merit and ability as reflected in work performance and results.

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