Duties and responsibilities at this level will include: - Taking oral dictation; word and data processing; managing e-office; ensuring the security of office records, documents, and equipment; maintaining an up-to-date filing system in the office; operating office equipment; managing office protocol; handling telephone calls and appointments; and supervising office cleanliness.

For appointment to this level, a candidate must have: - 

• Kenya Certificate of Secondary Education, mean grade C- (minus) with at least C (plain) in English or Kiswahili, or its equivalent qualification from a recognized institution; 
• Diploma in Secretarial Studies from the Kenya National Examinations Council (KNEC); 

OR

• Business Education Single and Group Certificates (BES & GC) from the Kenya National Examinations Council in the following subjects: - 
• Typewriting III (50 w.p.m.) / Computerized Document Processing III; 
• Shorthand II (80 w.p.m.); 
• Business English II / Communications Skills; 
• Office Practice II / Office Procedures; 
• Secretarial Duties II; 
• Commerce II; 
• Office Management III / Office Administration and Management III; 
• Proficiency in Computer Applications;
• Fulfilled the requirements of Chapter Six of the Constitution.
   

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