ROLES AND RESPONSIBILITIES

Operational & Financial Management

• Validate invoices, payment vouchers and supporting documentation for accuracy and compliance prior to authorizing supplier payments.
• Manage payment processing, track bounced transactions and initiate proper account reversals in coordination with business teams.
• Oversee daily cash collections, cheque banking and receipting functions across Head Office and branches to maintain smooth, resource-efficient operations.
• Prepare and process the Financial Advisors (FA) payroll for further review, ensuring accurate input of commissions, deductions, agent advances, and other payroll transactions for timely payment.
• Ensure accurate processing and remittance of all statutory obligations to maintain 100% regulatory and internal controls compliance.
• Oversee receipting operations for the Company, both at the head office and branches.

Leadership & Stakeholder Engagement

• Working in conjunction with the Manager II, Treasury, supervise, mentor, and coach the Payments team to drive performance and continuous professional development.
• Promptly address and resolve internal and external customer payment queries.
• Collaborate with internal and external auditors to support seamless relevant financial audit processes.
• Partner with the Business Process Improvement (BPI) Lead and Technology & Transformation (T&T) teams to continuously streamline and simplify payment operations.
• Provide support to the payment team and the wider organization on payment matters including System utilization optimization.

Governance & Internal Controls

• Enforce adherence to internal financial controls and payment processing policies across all channels.
• Safeguard company and customer financial interests through accurate obligation management and risk mitigation.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS AND KNOWLEDGE

• Bachelor’s degree in Commerce (Accounting option) or a related business field.
• Must be have or be pursuing a Certified Public Accountant (CPA-K) or ACCA qualification.
• Must have advanced MS excel skills.
• Minimum of five (5) years of progressive finance experience within a large high-volume and complex payment operations environment.
• Experience in driving financial compliance by enforcing strict internal controls and risk frameworks to ensure timely and accurate payments.
• Experience in end-to-end full-cycle invoice upload and payment workflows across complex, high-volume environments to ensure rigorous adherence to 3-way matching principles (Purchase Orders, Receiving Goods/Services Receipts and Vendor Invoices).
• Must have managed bank payment integrations and clearing operations, actively monitoring automated batch transfers, resolving payment exceptions/rejections and liaising directly with major banking institutions for prompt remediation.
• Experience in cross-departmental engagement with Procurement, Operations and Business Development teams to resolve outstanding payment items and minimize supply chain disruptions caused by payment related challenges.
• Experience working with Treasury leadership to determine liquidity needs, manage disbursements against forecasted cash inflows and invest surpluses or resolve funding shortfalls.
• Experience in implementation and working with Microsoft D365 F&O ERP system is an added advantage.

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