BCS Watchstander / DDC Technician

Job Responsibilities:

• Operate and maintain the Building Control System (BCS) and Direct Digital Controls (DDC) to monitor and manage commodity production and distribution effectively and efficiently.
• Provide uninterrupted 24/7 coverage as a BCS Watchstander to ensure continuous monitoring and control of systems to meet all demand requirements.
• Monitor critical systems, including HVAC, lighting, utilities, production processes, and other connected systems, through the BCS to ensure seamless operations and compliance with performance standards.
• Respond promptly to alarms and system alerts, troubleshoot issues, and implement corrective actions to maintain system operability and prevent service disruptions.
• Conduct routine checks, diagnostics, and inspections of BCS/DDC to identify areas requiring maintenance, repair, or optimization.
• Perform routine system maintenance, repairs, and calibration of equipment to ensure the integrity and reliability of systems.
• Maintain detailed logs, records, and reports of all system activities, including performance data, incidents, alarms, and issues resolved during shifts.
• Support preventative maintenance activities by scheduling and assisting with planned inspections and servicing of connected systems and equipment.
• Assist with the integration and troubleshooting of new systems or upgrades into the existing BCS/DDC platform.
• Collaborate with support teams and management to implement energy efficiency initiatives and recommend performance improvements in system operations.
• Adhere to safety protocols and procedures to ensure operational safety of staff, equipment, and systems being managed.
• Maintain compliance with applicable standards and regulations, including industry, government, and military guidelines for building and utility systems.
• Assist with training other personnel in BCS/DDC operations and maintenance to ensure operational competence across the team.
• Support emergency response efforts by implementing contingency protocols in the event of system failures or natural disasters.
• Perform other job-related duties as assigned that are consistent with the nature and level of the position.

Required Qualifications:

• Minimum of 2-4 years of experience in operating, maintaining, and repairing Building Control Systems (BCS) or Direct Digital Control Systems (DDC).
• Hands-on experience with systems monitoring and troubleshooting in industrial, commercial, or government facilities.
• Proven ability to perform preventative and corrective maintenance on control systems, mechanical equipment, and supporting hardware.
• High school diploma or equivalent.
• Proficiency in operating computerized building management systems (e.g., BCS, DDCs) and interpreting system data and performance metrics.
• Strong troubleshooting and problem-solving skills for diagnosing and resolving system and equipment issues efficiently.
• Familiarity with monitoring and controlling systems automation for utilities, HVAC, and other building systems.
• Understanding of electrical and mechanical concepts relevant to BCS and DDC systems.
• Basic knowledge of networking and communication protocols associated with BCS/DDC systems.
• Strong organizational and documentation skills to maintain accurate system logs, reports, and service records.
• Ability to work in 24/7 operations and provide shift coverage, including nights, weekends, and holidays.
• Physical ability to perform tasks involving extended standing, walking, and accessing confined spaces.
• Must be in possession of a valid passport and able to travel internationally.
• Passport must be valid for a minimum of one (1) year at the time of hiring.
• Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
• Ability to successfully pass contract medical requirements and meet deployment standards.
• Must be able to obtain and maintain facility credentials/authorization.
• Must be able to speak, read, and comprehend English.

Preferred Qualifications:

• Prior experience in an OCONUS (Outside the Continental United States) or austere environment handling mission-critical operations and systems.
• Certifications in related areas, such as HVAC, BAS/DDC programming, or energy management (e.g., Tridium, Niagara, or equivalent systems).
• Familiarity with U.S. military or government building management operations or systems.
• Demonstrated capability in energy efficiency applications and system optimization practices.
• Strong technical expertise in integrating or upgrading existing DDC/BCS systems.
• Proven ability to mentor or train others in control system operations or preventative maintenance strategies.

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