Job Ref. No: JLIL 410 Role Purpose The role holder will support the Branch Administrator in ensuring efficient day-to-day branch operations, customer service and administrative support. The role provides an opportunity to gain practical experience in branch administration, customer engagement, records management and operational support while contributing to excellent service delivery and smooth branch operations Academic Background & Relevant Qualifications Bachelor’s degree in Insurance, Business Administration, Finance, Commerce, or any other related field. Proficiency in Microsoft Office applications will be an added advantage. Strong interpersonal and customer service skills. Previous internship or attachment experience in an administrative or customer-facing role will be an addedadvantage.