Brand Support Specialist
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Roles and Responsibilities
- Support the implementation of brand strategies for company products in line with company objectives.
- Develop and maintain strong knowledge of company products, specifications, applications, features, benefits, and competitive advantages.
- Work closely with the sales team to support product presentations, quotations, tenders, customer proposals, and product demonstrations.
- Provide first-line technical guidance on product selection, installation, application, compatibility, and troubleshooting.
- Respond to customer enquiries regarding product availability, specifications, applications, warranties, and technical requirements.
Qualifications and Experience
- Bachelor's degree in Electrical/Electronic Engineering, Electrical Technology, Marketing, Business, or a related field.
- Minimum 3-5 years’ experience in FMCG door-door in a manufacturing sector.
- Commercial awareness and ability to work closely with sales teams
- Willingness to travel for customer visits, training, exhibitions, and product demonstrations
Critical Competencies
- Strong analytical, critical thinking and problem-solving skills.
- Strong team player with excellent organisational, negotiation, interpersonal and presentation skills.
- Ability to prioritise work, manage multiple deadlines and perform effectively in a fast-paced environment with minimal supervision.
- Self-driven with high levels of professionalism, discipline, integrity and attention to detail.