Business Acquisition Specialist
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Industry Insurance Founded 1964 Type Private Website http://www.liberty.co.ke Address Liberty House, Processional Way P. O. Box 30364 - 00100 Nairobi, Kenya
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Job Summary
- To drive new business sales targets through all channels. The role works with Administrators, Brokers and Independent/tied Agencies as well as direct clients, through relationship building and timely support.
Reports To: BUSINESS ACQUISITION SPECIALIST
Key Responsibilities
- To understand and fulfil clients’ needs through products understanding and making recommendations to the sales team on business acquisition opportunities.
- To ensure a culture of effective and efficient service delivery to customers within Group Life team to ensure customer retention and satisfaction.
- To provide technical support to Group Life & Pension Schemes distribution channels to enhance business acquisitions to meet organizational growth objectives.
- To support the agents and intermediaries in preparing tender documents in alignment with tender requirements.
- To ensure smooth onboarding of new business (documentations).
- To implement the credit control policy within Group Life Schemes to ensure revenue collection.
- To effectively improve the risk exposure to deliver greater shareholder value within set limits.
- To maintain and promote effective internal and external stakeholder relationships.
- To provide relevant and accurate management information to all relevant stakeholders in order to support business growth objectives.
- To concentrate on all lines of business: Brokers, Agents, Direct, and Affinity by providing quotes.
- To gather market intelligence, issue quotes and make sure they are competitive and follow up prospects for closure.
- To do member education and training of our products to intermediaries, prospects and existing clients.
- To organise for a reward programme and bonding sessions.
- To enhance cross-selling across GLA clients and achieve organic growth in the existing GLA portfolio.
- Analysing and updating contracts related to group risk schemes among them; review of treaties, recommend for amendments/endorsements and review of treaty effect on the business.
Qualifications
- Bachelor’s degree (insurance option preferred), Actuarial Science or Business related.
- Professional qualification in Insurance (ACII or AIIK).
Experience
- At least 2 years’ experience in the life insurance or similar experience in a reputable organization.
Competencies
- In-depth understanding of insurance operations and concepts.
- Knowledge of insurance regulatory requirements.
- Understanding of business acquisition processes.
- Knowledge of underwriting and claims procedures.
- Customer service skills.
- Adhering to principles and values.
- Delivering results and meeting customer expectations.