Cashier / Accounts Assistant

Key Responsibilities

• Receive and accurately record cash, M-Pesa, bank and card payments
• Issue invoices and receipts and ensure all transactions are entered accurately into Tally
• Reconcile daily sales, cash, M-Pesa and bank collections
• Record company expenses and maintain complete supporting documentation
• Monitor stock movements, conduct regular stock counts and report any discrepancies promptly
• Maintain accurate customer debtors' records and follow up on overdue payments
• Track supplier invoices, payment due dates and outstanding balances
• Assist with maintaining statutory records and ensure all relevant information is prepared on time
• Submit daily reports covering sales, collections, expenses, outstanding debts, supplier payments and stock issues
• Assist customers, support sales activities and handle general shop administration
• Assist the sales team when required by preparing customer quotations, pro forma invoices and other sales documents
• Respond to customer enquiries, provide product information and help follow up on quotations and pending orders
• Support the preparation and processing of customer orders, ensuring prices, quantities and payment terms are accurately recorded

Qualifications and Experience

• Certificate or diploma in Accounting, Finance, Business Administration or a related field
• At least 2 years of experience in cashiering, accounts administration, inventory control or retail operations will be an added advantage
• Experience using Tally accounting software is highly desirable, or any other accounting program
• Good working knowledge of Microsoft Excel
• Knowledge of bookkeeping, stock control, debtors, creditors and payment reconciliation
• Basic understanding of statutory compliance requirements in Kenya
• Experience preparing quotations, invoices or other sales documents will be an added advantage

Personal Attributes

• Honest, trustworthy and accountable
• Accurate, detail-oriented and committed to maintaining high-quality records
• Well organised and able to meet deadlines consistently
• Good communication and customer service skills
• Able to work independently while maintaining confidentiality
• Willing to support both sales and cashiering operations in a busy retail environment
• Customer-focused and able to communicate product information clearly and professionally

Key Performance Expectations

• Accurate and timely entry of all transactions into Tally
• Daily reconciliation of cash, M-Pesa and bank collections
• Timely submission of daily sales and expense reports
• Proper monitoring of stock, customer debts and supplier payments
• Prompt reporting of discrepancies and unusual transactions
• Accurate and up-to-date maintenance of financial and statutory records
• Accurate and timely preparation of customer quotations and sales documents
• Prompt follow-up on customer enquiries, quotations and pending orders