Centre Manager
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Industry Healthcare / Medical Founded 2018 Type Private Website https://www.fertilitypoint.co.ke/ Address Fortis Suites, Ground Floor 1 & 2, Hospital Road, Upper Hill, Nairobi, Kenya
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Qualifications:
- Bachelor's degree in Business Administration, Healthcare Management, or related field
- Minimum 5 years of experience in centre / branch operations, preferably in healthcare or fertility services
- Strong leadership, people management and customer service skills
- Excellent communication and interpersonal skills
- Proficiency in MS Office and reporting tools
- Knowledge of IVF / fertility services is an added advantage
Key Responsibilities:
- Oversee day-to-day operations of the centre to ensure efficiency and quality care
- Lead, motivate and manage the centre team to achieve targets
- Ensure exceptional patient experience and satisfaction
- Monitor performance, generate reports
- and ensure targets are met
- Manage centre budgets, expenses andresource allocation
- Ensure compliance with regulatory, clinical and safety standards