Key Responsibilities

• Ensure adherence to HSEQ standards and relevant statutory requirements by enforcing their application.
• Compile and circulate monthly HSSEQ indicators.
• Organise and lead the emergency crew team effectively.
• Ensure prompt recording and resolution of customer complaints at the laboratory.
• Ensure samples are analysed and reported within 48 hours.
• Maintain high customer service standards at the laboratory through quick response to customer requests.
• Develop and implement a laboratory process improvement every quarter.
• Follow up purchase requisitions to ensure timely generation of local purchase orders.
• Participate in internal and external laboratory audits.
• Ensure all laboratory systems are kept in a safe, efficient and serviceable state by maintaining an active inventory, preventive maintenance schedule and prompt repairs system.
• Ensure effective and efficient document and records control in laboratory activities by
• Documenting transactions, linking records to the central database, maintaining a document inventory and register, and enabling retention, retrieval and archiving of laboratory information.
• Ensure availability, accountability and loss control of laboratory consumables by checking and Optimising stock levels, checking stock movements and preparing reorder schedules for procurement.
• Prepare and submit monthly laboratory invoicing
• Manage laboratory activity in an environment where samples may be received irregularly and sometimes with spillages.

Requirements

• Bachelor of Science in Analytical Chemistry or Industrial Chemistry, or equivalent from a recognized university.
• Three years hands-on experience in a busy processing plant or laboratory is desirable, with emphasis on analytical skills and safety practices.
• Conversant with application of computer packages in data processing, analysis and reporting.
• Familiar with laboratory quality management.
• Team player, flexible and able to work under minimum supervision.
• Strong laboratory analysis and quality management skills.
• Customer service orientation and responsiveness.
• HSEQ and statutory compliance mindset.
• Document and records management discipline.
• Planning, organization and follow-up skills.
• Inventory and consumables control capability.
• Audit readiness and process improvement mindset.
• Teamwork, flexibility and ability to work with minimum supervision.
• Stakeholder coordination and communication skills.

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