Club Supervisors

Qualification and Requirements Academic Qualifications - O level with mean of C stand Professional Qualifications – At least an advanced certificate in Food and Beverage Operations from a recognized hospitality training institution Diploma / Degree a definate advantage Experience – 5 years experience in a similar position or manager at a busy high end club Leadership - A natural and strong leader, team management  and interpersonal skills Financial and Business Acumen - Good financial management insights and budgeting skills.-  drive and urge for profitability mentality Knowledge – Thorough knowledge of club setting and operations - deep comprehension of the Food and Drinks management and operations aspect and night life in general Technical Knowledge – Well versed in all matters of food and beverage sales and service and particularly aspects of Techniques in Service Supervision and controls of both food and drinks Flexibility - ability to adapt to flexible working hours - long, evenings, weekends and public holidays Computer literacy - conversant with working with a POS and materials control systems Key Duties and Responsibilities Operational Management - overseeing daily operations, including setting up, monitoring and closing down the club Management of cash flows and daily financial reports Develop strategies for marketing to drive revenue and club growth Staff Supervision - staff scheduling, monitoring performance ensuring smooth seamless efficient and professional service delivery. Staff recruitment, training and motivation Guest Experience - handling of our esteemed VIP guests and ensuring high quality experience Guest Complaints - handle promptly and professionally all guest issues to logical conclusion Inventory Management-monitor inventory levels and stock controls for food and drinks - initiate procurement requests Coordination - facilitate coordination across all departments - including promotions, security, service, production and entertainment to enhance customer experience Ensure compliance of healthy, safety and licensing regulations Maintain cleanliness, ambience, overall set up and standards of the club