Credit Control Officers 3 Positions
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Industry ICT / Telecommunication Founded 1992 Type Private Website http://www.yellowpageskenya.com Address Mitsumi Business Park, 8th Floor, Muthithi Road, Westlands, Nairobi County, Kenya
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What You'll Do
- Follow up on overdue accounts and negotiate repayment arrangements
- Maintain accurate records of collection activities
- Resolve payment issues and disputes professionally
- Work closely with internal teams to meet recovery targets
- Monitor collection performance and provide regular recovery updates
What We are Looking For
- 2-3 years proven experience in debt collection, credit control, customer service, or a related role
- Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage
- Strong communication and negotiation skills
- Ability to handle sensitive situations professionally
- Results-driven with a strong ability to meet collection targets
- Good analytical and reporting skills