Customer Support Officer Energy Sector

We are hiring on behalf of our client in the Energy Sector for a Customer Support Officer to join a dynamic and growing team. The ideal candidate should be professional, customer-focused, and highly organized, with the ability to manage client inquiries, coordinate service delivery, and ensure a positive customer experience. This role is suitable for recent graduates and early-career professionals looking to build a career in customer service. Key Responsibilities Respond to customer inquiries promptly and professionally Coordinate service requests with technical teams Maintain accurate and up-to-date customer records Follow up on installations, maintenance, and customer complaints Support the sales team in customer engagement activities Prepare and maintain customer service reports Requirements & Qualifications Bachelor’s Degree in Business, Customer Service, or a related field At least 1 year experience in customer support (internship included) Strong communication and interpersonal skills Professional telephone and email etiquette Ability to multitask and manage client expectations Proactive, organized, and detail-oriented Ladies and Recent graduates are encouraged to apply Key Competencies Customer relationship management Communication and problem-solving skills Attention to detail and organization Ability to work in a fast-paced environment