Main Duties:

• Helping dentists and maxillofacial surgeons to provide patient care in all dental specialties including orthodontics, paediatric dentistry, periodontics and oral maxillofacial surgery.
• Cleaning, packing, preparing and sterilizing instruments and equipment, delivering them to treatment area, suctioning and passing instruments to dentists.
• Preparing treatment room for patients by following prescribed procedures and protocols.
• Educating patients by giving oral hygiene, plague control, postoperative instruction and other dental treatment procedures.
• Communicating with patients, scheduling appointments, answering telephone, handling patients’ enquiries.
• Taking Intra Oral Dental X-rays
• Maintaining patients’ confidence and protecting operations keeping information confidential.
• Ensuring that all procedures and consumables used are charged on lifeline.
• Preparing and maintaining patients’ records and availing them when needed by the dentist.
• Liaising with credit control and insurance companies for clearance of patients from treatment.
• Stocking treatment and monitoring inventory from Pharmacy Surgical and general stores.
• Responsible for the safety of hospitals tool and equipment in their custody.
• Keeping track of all the consumables in the unit and update the Head of the department re-order levels
• Carrying out any other reception related duties for the Dental department when required.
• Participating in quality improvement initiatives within the department and provide reports as required
• Any other duty assigned from time to time

Required Qualifications and Skills for the Position

• Certificate/Diploma in dental assistance/Oral Hygiene
• Higher Diploma Dental assistance/Oral Hygiene will be desirable
• 2 Years Experience in a busy set up
• Customer care skills
• Telephone skills
• Good organizational skills
• Attention to details
• Reliability And Honesty