Deputy Head of Claims-Pensions
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Industry Insurance Founded 1978 Type Public Website https://www.kenindia.com/ Address Kenindia House, 12th Floor, P.O Box 44372 Utalii St, Nairobi, Kenya
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JOB PURPOSE
To support the Head of Claims in planning, coordinating, reviewing, approving, and controlling Retirement Benefits claims processing to ensure timely, accurate, compliant, and customer-focused settlement of retirement benefits in accordance with respective schemes’ Trust Deed and Rules, Company Policies, Regulatory Requirements, and established service level agreements and standards.
KNOWLEDGE AND EXPERIENCE
Experience:
- Bachelor’s Degree in Insurance, Finance, Actuarial, Applied Statistics, Accounting or Business-related courses.
- In-depth knowledge of RBA Regulations and Pension Tax Laws.
- Diploma in Insurance (AIIK/ACII).
- CPA/ACCA/Actuarial progress is an added advantage.
- At least 5 years’ experience in Retirement Benefits Schemes Administration/Pension Claims.
- At least 2 years in a supervisory role.
SKILLS AND COMPETENCIES
- Excellent Communication Skills both written and verbal.
- Excellent Customer Service Skills.
- Analytical thinking and attention to detail.
- Integrity.
- Ethical.
- Competent in pension benefits computation, regulatory interpretation, claims audit control and risk assessment.
- Stakeholder management.