Fixed Network Projects Engineer
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Industry Consulting Founded 1997 Type Private Website http://www.sheerlogic.co.ke/ Address View Park Towers 5th Floor, Uhuru Highway | P.O Box 53026 - 00200 City Square, Nairobi - Kenya
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About the Role
- We are seeking an organized and driven Fixed Network Projects Engineer to support the planning, coordination, delivery, and governance of Enterprise Fixed Services projects. This role offers exposure to live customer deployments involving backbone, metro, access, data center, and customer-facing connectivity solutions within a telecom environment. You will collaborate closely with senior project managers and network engineering teams to streamline project planning, scheduling, risk management, tracking, and customer communication.
Key Responsibilities
- Project Coordination: Coordinate project activities across technical, operations, and commercial teams to ensure timely and successful delivery of customer solutions.
- Progress Tracking & Documentation: Monitor project progress, track dependencies, update project plans, schedules, and trackers, and manage documentation and service records.
- Administrative & Access Support: Assist in preparing site access requests, change requests, and implementation documentation.
- Customer & Stakeholder Engagement: Support customer communication, progress updates, service acceptance activities, and participate in incident or service-related project meetings.
- Reporting: Support accurate and timely project status reporting and weekly stakeholder communication to management.
Key Performance Indicators (KPIs)
- 100% project delivery within agreed timelines and defined scope.
- 100% completion of customer surveys and project documentation.
- 100% service configuration and readiness for customer handover.
- Accurate and timely management and project status reporting 100% of the time.
- 100% customer acceptance and sign-off for delivered projects.
Qualifications & Requirements
- Education: Bachelor’s Degree in Telecommunications Engineering, Computer Science, Information Technology, Business Management, or a related field.
- Experience: 1 to 2 years of experience in Technical Projects, Network Operations, or NOC Operations.
- Certifications: CCNA or HCIA certification.
- Competencies: Basic understanding of project management principles and project lifecycles; strong organizational skills and attention to detail; comfort operating in a structured, process-driven delivery environment; and a willingness to learn.