Key roles and responsibilities

ICT Strategy and Digital Transformation

• Lead the Group’s ICT and Smart Mobility Strategy, ensuring alignment with business objectives and growth ambitions.
• Drive digital transformation, innovation, automation, data analytics, cloud technologies, and customer-centric solutions.
• Advise the Board and Executive Management on emerging technologies, cybersecurity, and digital trends.
• Oversee technology roadmaps that support operational efficiency, business growth, and future readiness.

ICT Governance, Risk and Compliance

• Establish and maintain ICT governance frameworks, policies, standards, and controls across the Group.
• Ensure compliance with regulatory, legal, and industry requirements.
• Lead ICT risk management, cybersecurity oversight, audits, and remediation activities.
• Ensure effective governance of technology investments, projects, digital initiatives, and information assets through appropriate decision-making and oversight structures.

Cybersecurity, Data & Information Management

• Provide strategic leadership for the Group's cybersecurity programme to protect information assets, technology infrastructure, operational systems, and digital platforms.
• Establish and maintain cybersecurity policies, standards, controls, and monitoring mechanisms.
• Ensure compliance with data protection, privacy, and information governance requirements.
• Promote data governance, analytics, and business intelligence to support data-driven decision-making.

Enterprise Technology & Infrastructure Management

• Oversee ICT infrastructure, enterprise systems, networks, cloud platforms, and digital services.
• Drive technology architecture, modernization, cloud adoption, and infrastructure investment initiatives.
• Ensure reliable, secure, and scalable technology services that support business operations.
• Monitor ICT performance, service delivery, and technology risks, regularly report to Executive Management and the Board

Vendor, Technology Partnership and Project Governance

• Develop and implement the Group's ICT sourcing, vendor management, and technology partnership strategy.
• Lead negotiations and governance of major ICT contracts, enterprise licensing agreements, managed services, technology outsourcing arrangements, and strategic partnerships.
• Evaluate and approve technology vendors, solutions, and service providers based on strategic alignment, technical capability, scalability, security, risk, and value for money.

Business Continuity, Resilience and Technology Assurance

• Establish and maintain Group-wide disaster recovery, business continuity, and technology resilience frameworks to safeguard critical business operations and information assets.
• Ensure regular testing and review of disaster recovery and business continuity plans.
• Ensure critical systems, infrastructure, and digital services achieve agreed availability, recovery, and resilience objectives.

Smart Mobility Systems and Emerging Technology

• Provide strategic leadership, direction, and oversight of the ICT and Smart Mobility function.
• Oversee the development of technology resilience strategies that minimize operational disruption and strengthen business continuity across all business units.
• Ensure critical systems, infrastructure, and digital services achieve agreed availability, recovery, and resilience objectives.
• Monitor emerging technology threats and operational risks and implement appropriate mitigation measures.

Academic/professional qualification and Experience:

• Master’s degree in in computer science, Information Technology, Engineering, Telecommunications, InformationSystems, Business Information Systems, or a related field. An MBA will be an added.
• Bachelor’s degree in computer science, Information Technology, Software/Electronics Engineering, Telecommunications or a related field.

A relevant professional certification in any of the following or related qualification:

• Project Management Professional (PMP)
• Projects in Controlled Environments (PRINCE2)
• Information Technology Infrastructure Library (ITIL)
• The Open Group Architecture Framework (TOGAF)
• Certified Information Security Manager (CISM)
• Certified Information Systems Security Professional (CISSP)
• Control Objectives for Information and Related Technologies (COBIT)
• A minimum of 10 years' relevant experience in ICT, Digital Transformation, Enterprise Technology, Intelligent Transport Systems, Smart Mobility, Fleet Technology, or a related field.
• At least 5 years in a senior ICT leadership role, managing teams and leading enterprise-wide technology initiatives
• Experience in public transport, bus rapid transit, rail transport, mobility, logistics, or a public-private partnership or concession environment.
• Familiarity with payment systems, mobile money integration.