Head of Collection Recovery

Posted: Jul 27, 2026 Expires: Not specified View Jobs in Finance / Accounting / Audit
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Industry Banking / Financial Services Founded 2012 Type Private Website https://www.mwananchicredit.com/ Address Eco Bank Towers 10th floor, Nairobi. Opp. 680 Hotel.
View All Jobs at Mwananchi Credit Ltd

Key Responsibilities:

  • Strategy & Governance: Lead debt recovery strategies and framework implementation.
  • Collections Operations: Oversee end-to-end collection workflows.
  • Recovery & Legal: Manage portfolio recoveries and legal proceedings.
  • Compliance & Customer Treatment: Maintain regulatory adherence and fair customer engagement.
  • Analytics & People: Leverage analytics to optimize team performance and portfolio quality.

Qualifications Required:

  • Education: Bachelor’s degree in Finance, Commerce, Economics, Law, or related field (Master’s degree is an added advantage).
  • Professional: CPA (K), ACCA, CCP, or Credit-Management Certification.
  • Experience: 10+ years in banking/microfinance operations, with at least 5 years at a senior management level.
     
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