Job Purpose:

This position will be responsible for the development, implementation, and effective management of human capital and administration policies, strategies, systems and processes and ensures these alignments to the corporate strategic objectives and increase in productivity and enhancement of organisational effectiveness.
Further, the Head of Human Resource and Administration will coordinate the implementation of administrative support services to ensure adequate support to the organisation.

Roles and responsibilities

• Oversee the recruitment process to ensure the Company conforms to the existing legal framework and procures competent staff to effectively implement the strategic plan.
• Oversee the development, implementation, management and maintenance of the corporate strategy for the Human Resource function in collaboration with staff and heads of functions to ensure alignment to the corporate strategy.
• Provide professional leadership in the development and implementation of human capital and administration plans and budgets, outlining activities to be undertaken, resource requirements, key performance measures and indicators as well as expected outcomes.
• Develop and implement human resource policies and procedures aimed at enhancing workplace relations and ensuring that employees are treated fairly, uniformly and equitably.
• Develop and implement the performance management system and ensure that individual and team performance is continuously monitored and measured against targets aligned to the strategic direction by clearly defining performance measures and indicators, expected timeframe as well as resource requirements.
• Oversee the implementation of an effective human resource management information system for monitoring, tracking and evaluating employee activities including staff training, performance management, medical, pension and welfare programmes.
• Work in collaboration with the company’s legal counsel to address all arising legal issues affecting the company to mitigate against any litigation issues against the Company.
• Coordinate the functions of the administration section and provide guidance on related matters such as cost-effective mail delivery systems, data/information management, office security, vehicle maintenance, communication facilities and front office reception services.
• Oversee the medical scheme of the company and ensure submission and remittance of NSSF and NHIF for all staff in compliance with legal requirements.
• Prepare board papers and minutes for the Human Resources and legal Committee and circulate resolutions to members as well as make necessary follow ups.
• Resolve employee grievances and handle disciplinary cases within the set time limit.

Key Performance Measures

• Timely procurement and onboarding of new staff
• Implemented policies and procedures
• Highly motivated and performing team
• Efficient human resource information system
• Efficient performance management system
• Optimised staff costs to income ratio

Qualifications, Knowledge and Skills

• Bachelor’s degree in Human resource management, Business Administration, Public Administration, Social Sciences, Organizational Psychology, or a related field from a recognized institution.
• Master’s degree in Human resource management, Business Administration, Strategic Management, or a related field is an added advantage.
• Certified Human Resource Professional (CHRP-K) or equivalent professional qualification.
• Membership in the Institute of Human Resource Management (IHRM) or other relevant professional body in good standing.
• Training in Labor Relations, Organizational Development, Leadership, or Human Resource Management is an added advantage.
• At least eight (8) years’ experience in Human Resource Management in a busy organisation, five of which must be at senior management.

Working relationships

• Human Resource Consultants
• Suppliers
• Labour institutions
• Institute of Human Resource Management and other human resource governing bodies
• Ministry of Labour
• National Employment Authority
• Trade UNIONs
• FKE

Technical competencies

• Ability to manage and facilitate the relations between the employer, employees and union
• Knowledge about the principles, experiences and the functions for effective human resource management
• Ability to lead and to contribute to the initiatives and the processes in the organization
• Ability to efficiently and effectively exchange of information with all stakeholders
• Knowledge of the current labour laws.
• Coaching and mentoring skills
• Counselling Skills
• Knowledge of the latest trends in HR practice

Behavioral competencies

• Communication skills
• Building Relationships
• Focuses on the Customers
• Develops Self
• Solves Problems
• Develops Others
• Manages Quality and Risk
• Managing Change and Ambiguity
• Managing and Executing Strategy
• Develops Business