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Hotel Restaurant Server

Emerge Egress Consulting · Nairobi, KE

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About this role

Role Objective

  • Our client, a 4-star hotel, is seeking a Hotel Restaurant Server to join its Food & Beverage team. This is an opportunity for a confident and service-minded hospitality professional who enjoys interacting with guests and takes pride in delivering smooth, professional, and memorable dining experiences.

Core Duties and Responsibilities

  • Welcome guests and provide prompt, warm, and professional table service.
  • Take food and drink orders accurately using the hotel POS system.
  • Explain menu options, recommend pairings, and actively upsell specials.
  • Maintain clean, fully stocked, and correctly set dining tables.
  • Coordinate with kitchen and bar teams to ensure timely order delivery.
  • Process guest payments, cash transactions, and room charges accurately.
  • Handle guest requests and feedback promptly to ensure high satisfaction.
  • Complete daily pre-service setup (mise-en-place) and end-of-shift side duties.
  • Strictly adhere to hotel standards for service, hygiene, and personal grooming.

Job Specifications and Qualifications

  • Certificate or Diploma in Food and Beverage Service, Hospitality management or a related field.
  • At least 2 years of experience working as a Waiter, Restaurant Server, or F&B Server. 
  • Proficiency in hotel POS systems

    Key Competencies

  • Good knowledge of food and beverage service. 
  • Professional grooming and presentation. 
  • High attention to detail, accuracy, and hygiene standards
  • Confident, friendly, and professional approach. 
  • Good communication and teamwork skills. 

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Skills

Communication
LOCATION

Where you will work.

Nairobi
READY WHEN YOU ARE

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