Purpose of the role:

• The role of a hygiene assistant is to uphold high cleaning standards in a property by conducting daily cleaning and maintenance to ensure residents enjoy a comfortable stay. 
• The Hygiene team assistants ensure they execute daily cleaning and regular maintenance to ensure a clean and pest free property by following the SOPs provided. They also ensure all working equipment are clean & functional, give feedback on resources provided to guide continuous improvement.

Key Responsibilities:

Improved Customer Experience:

• Clean and maintain a property to the highest cleaning standards.
• Identify and report maintenance issues & pest attacks that might lead to customer dissatisfaction.
• Address and interact with residents in a professional manner promoting a care DNA culture.

Operational Excellence.

• Report to work in time and as per work schedule.
• Adhere to SOPs and policies provided and observe health and safety standards in all cleaning activities.
• Efficient use of quality control tools provided.
• Proper use of working equipment by ensuring adequate use, clean them after use and report any repairs needed.
• Execute any spring cleaning/deep cleaning activities scheduled by the immediate supervisor.

Cost optimization.

• Adequate & proper use of cleaning materials & detergents.
• Report any inefficient cleaning materials or detergents that would lead to wastage.

Qualifications

• Diploma/certificate in any hospitality related course an added advantage
• 1-2 years’ experience in housekeeping operations
• Flexible Working hours
• Attention to Detail
• Good communication & Interpersonal skills
• High integrity
• A good team player
• Quick to learn and adapt

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