Ice Cream Butter Supervisor Dispatch Distribution
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Qualifications, Skills and Experience
- Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 4-7 years of experience in dispatch, logistics, distribution, or warehouse operations within FMCG.
- Minimum 2 years of experience supervising drivers, delivery teams, or warehouse personnel.
- Experience in dairy, ice cream, frozen foods, or temperature-controlled distribution is highly preferred.
- Strong knowledge of cold-chain operations, inventory control, stock reconciliation, and POD documentation. Proficiency in Microsoft Excel and familiarity with ERP or inventory management systems.
- Strong leadership, planning, communication, problem-solving, and organizational skills.
Key Responsibilities
- Plan and supervise daily dispatch, delivery schedules, routes, and distribution operations.
- Ensure proper cold-chain management, temperature control, food safety, and product handling.
- Oversee stock movements, loading, inventory reconciliation, shortages, damages, and returns.
- Verify customer orders, invoices, dispatch records, and proof of delivery (POD) documentation.
- Supervise drivers, loaders, salesmen, and delivery teams to ensure productivity and compliance.
- Coordinate with Warehouse, Sales, and Logistics teams to resolve delivery issues and customer complaints.
- Prepare dispatch, delivery, stock movement, and POD reports while identifying opportunities to reduce losses and delays.