ICT Assistant
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Industry Education / Teaching Founded 1989 Type Private Website www.kca.ac.ke Address Main Campus - Thika Road, Ruaraka, P.O Box 56808-00200, Nairobi, Kenya
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Key Responibilities
- Troubleshoot, analyse, and repair problems with computer elements such as desktop computers, laptops, and various components/peripherals of an IT network.
- Initiate the procurement process for required ICT equipment by providing equipment specifications for different university sections/departments.
- Prepare reports on the condition of ICT equipment within the University and submit them to the Director, ICT for decision-making.
- Maintain computing systems (hardware, software, and networks), data communication systems, and ICT equipment through preventive maintenance and repairs.
- Troubleshoot software and hardware compatibility issues and ensure all failed computer products and processes are identified and solved.
- Obtain, set up, and install computer software for ICT training laboratories to enable users to perform their activities effectively.
- Assist the ICT Trainers and Computer Technologists in carrying out various laboratory/workshop activities to support learning in the University.
- Install and configure Enterprise Resource Planning software system for university computers.
- Distribution of procured ICT equipment to departments/campuses to ensure equitable and effective use of ICT resources.
- Manage ICT equipment inventory by updating the database regularly to identify any losses and recommend upgrades.
- Manage and track user work tickets to ensure proper use of university resources and assets.
- Install and configure antivirus software, and manage the antivirus server software to combat new viruses and protect university computers and information from vulnerabilities.
- Carry out other duties and responsibilities as may be assigned by the supervisor.
Qualifications
- Bachelors degree in ICT or its equivalent from an accredited/recognised Institution.
- At least one (1) year of relevant work experience from an institution of higher learning or a large commercial enterprise.
- Any other professional qualifications will be an added advantage.
Other Skills And Competencies
- Good organisational and planning skills.
- Good interpersonal and communication skills.
- Reliability and resilience.
- Honesty and integrity.