ICT Officer
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Key Responsibilities:
- Lead and manage the ICT team, including assigning duties, supervising performance, coordinating workloads and ensuring timely delivery of ICT services.
- Oversee the day-to-day ICT operations of the organization, including computers, networks, servers, systems, software and other IT infrastructure.
- Maintain and troubleshoot ICT systems and equipment to ensure reliable, secure and efficient operations.
- Ensure ICT security, data protection and confidentiality across all systems, networks and company information.
- Manage data backup and recovery processes including regular testing to ensure business continuity.
- Train and guide on the effective and secure use of systems and technology.
- Manage ICT resources, vendors, software licenses and equipment, ensuring efficient use of technology resources.
- Advise on ICT strategy, upgrades and improvements.
- Oversee the implementation and rollout of new systems, applications and technology solutions.
Qualifications:
- Bachelor’s Degree in Computer Science, Information Systems, Business Information Technology, Computer Engineering, Cybersecurity or a related field from a recognised institution.
- Minimum 3 years’ relevant experience in ICT, preferably with experience in a team leadership role.
- Professional ICT certifications will be an added advantage.
- Proven experience in ICT infrastructure, network administration, systems administration, cybersecurity and technical support.
- Demonstrated ability to lead, supervise and coordinate ICT projects and operations.
- Strong leadership, problem-solving, analytical, communication and interpersonal skills.