Key Responsibilities:

• Lead and manage the ICT team, including assigning duties, supervising performance, coordinating workloads and ensuring timely delivery of ICT services.
• Oversee the day-to-day ICT operations of the organization, including computers, networks, servers, systems, software and other IT infrastructure.
• Maintain and troubleshoot ICT systems and equipment to ensure reliable, secure and efficient operations.
• Ensure ICT security, data protection and confidentiality across all systems, networks and company information.
• Manage data backup and recovery processes including regular testing to ensure business continuity.
• Train and guide on the effective and secure use of systems and technology.
• Manage ICT resources, vendors, software licenses and equipment, ensuring efficient use of technology resources.
• Advise on ICT strategy, upgrades and improvements.
• Oversee the implementation and rollout of new systems, applications and technology solutions.

Qualifications:

• Bachelor’s Degree in  Computer Science, Information Systems, Business Information Technology, Computer Engineering, Cybersecurity or a related field from a recognised institution.
• Minimum 3 years’ relevant experience in ICT, preferably with experience in a team leadership role.
• Professional ICT certifications will be an added advantage.
• Proven experience in ICT infrastructure, network administration, systems administration, cybersecurity and technical support.
• Demonstrated ability to lead, supervise and coordinate ICT projects and operations.
• Strong leadership, problem-solving, analytical, communication and interpersonal skills.

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