KNP/ADV/05/2026
Job Summary

• The Technician will provide technical support for ICT infrastructure, computer laboratories and practical training, ensuring reliable systems for both administrative CBET-based ICT training.

Minimum Requirements

• Diploma in Information Communication Technology/Computer Science or its
• Knowledge of computer hardware, networking and software troubleshooting.
• Relevant industry certification (e.g. CompTIA A+/N+, Cisco) is an added advantage.
• Experience supporting ICT labs in a learning institution is an advantage.
• Competence in computer and network maintenance is an added advantage

Key Competencies and Skills

• Strong technical troubleshooting and systems support skills.
• Knowledge of network administration and computer maintenance.
• Good customer service and user-support orientation.
• Ability to work independently and respond promptly to ICT support requests.

Key Responsibilities

• Install, configure and maintain computer hardware, software and networks.
• Provide technical support to staff and trainees in ICT laboratories.
• Support trainers in delivering practical ICT lessons and assessments.
• Maintain an inventory of ICT equipment and licensing records.
• Troubleshoot and resolve ICT-related faults promptly.
• Implement basic ICT security and data backup procedures.

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