Investment Banking Operations Manager
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Salary budget: Gross 200k
About the Role
- We are seeking an Operations Manager to manage and optimise the organisation\'s day-to-day operations, ensuring efficient service delivery, strong internal controls and compliance with applicable CMA, CBK and other regulatory requirements. The role will support business growth and provide a development pathway toward Head of Operations and COO.
Key Responsibilities
- Design and lead operating processes across client onboarding, transaction capture, trade support, settlement, custody coordination, records management and exception resolution, as applicable to approved business lines.
- Establish daily controls, maker and checker approvals, transaction and cash reconciliations, incident logs and clear escalation routes; protect client assets and information through appropriate controls.
- Oversee operating relationships and service standards with custodians, settlement agents, banks, technology providers and other critical vendors.
- Lead selection and implementation of operating systems, data controls, management dashboards, information security coordination and business continuity arrangements with the IT function.
- Develop operating policies, procedures, service levels and a clear division of duties among front office, operations, finance, risk and compliance.
- Recruit, develop and manage the operations team; set measurable performance standards and resolve persistent processing weaknesses.
- Support the CEO with operating budgets, capacity plans, cost management and board reporting; work closely with finance on accurate financial and regulatory data.
- Coordinate operational input to licensing, audits and regulatory reviews, and track remediation of findings with the responsible independent control functions.
- Identify operational and conduct risks, escalate material incidents promptly and drive corrective action; maintain documented oversight of outsourced activities.
Qualifications and Experience
- Bachelors degree in Finance, Accounting, Business Administration, Commerce or a related field.
- Professional qualification such as CPA, ACCA, CFA, CIFA or equivalent will be an added advantage.
- 5–8 years relevant experience, preferably within investment banking, banking, capital markets or another regulated financial-services environment is AMUST.
- Practical experience working within CMA and/or CBK regulatory frameworks.
- Strong understanding of financial-services operations, controls, risk and governance.
- Experience managing teams, processes and operational improvement initiatives.
- Strong analytical, organisational, communication and stakeholder-management skills
What We Offer
- Competitive salary, depending on qualifications and experience.
- Opportunity to work in a growing investment banking and financial services environment.
- Exposure to finance, investment operations and business management.
- Professional growth and development opportunities.