IT Support Specialist
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Job Summary: The IT Personnel is responsible for maintaining the organization’s computer systems, networks, and IT infrastructure. This role ensures smooth day-to-day operations, provides technical support to staff, and safeguards data and systems. Key Responsibilities: Install, configure, and maintain computer hardware, software, and networks Provide technical support and troubleshoot system and network issues Monitor system performance and ensure security and efficiency Manage user accounts, permissions, and access controls Perform regular system updates, backups, and maintenance Diagnose and resolve hardware, software, and connectivity problems Maintain IT documentation, including system configurations and procedures Support cybersecurity measures and ensure data protection Assist in procurement and setup of IT equipment Train staff on basic IT systems and best practices Requirements and Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field Preferred Skills: Certifications such as CompTIA A+, Network+, or Microsoft Certified Experience with cloud services and virtualization Knowledge of database management and system administration Working Conditions: Office-based with occasional off-site support May require after-hours support for system maintenance or emergencies