Lead Program Manager, Distribution
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Industry ICT / Telecommunication Founded N / A Type Public Website http://africa.airtel.com/wps/wcm/connect/africarevamp/Kenya/ Address Parkside Towers, Nkrumah Rd, Box 73146-00200
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Key Responsibilities
- Execute strategic distribution transformation roadmaps aligned to business growth targets
- Lead large-scale cross-functional programs that improve channel productivity, customer acquisition, market penetration, and operational efficiency.
- Drive the governance, planning, execution, monitoring, and benefits realization of critical distribution initiatives.
- Identify opportunities for business process improvement and optimization across the distribution ecosystem.
- Oversee the effectiveness and performance of distribution channels including agents, activating outlets, partners, digital channels, and third-party distributors.
- Support the design and implementation of new distribution models that enhance commercial performance.
- Develop robust business cases, project plans, budgets, risk mitigation frameworks, success metrics, and implementation schedules.
- Establish and monitor KPIs, dashboards, and reporting frameworks to track program performance and business impact.
- Engage management and stakeholders to align priorities, manage dependencies, and drive organizational commitment to strategic initiatives.
- Present program progress, key risks, opportunities, and recommendations to senior management
- Lead, coach, and develop program and project team members to ensure successful delivery of strategic objectives.
Qualifications & Experience
- Business related degree, PMP, Lean Six Sigma, PRINCE2, Agile, or other recognized project/program management certifications will be an added advantage.
- Minimum of 5-7 years' work experience, preferably within Telecommunications, FMCG, Retail or other distribution-intensive industries.
- Proven track record in leading large-scale cross-functional transformation programs and initiatives
- Strong experience in stakeholder management at senior leadership level and influencing across multiple functions.
Key Competencies
- Strong commercial acumen
- Results-oriented with a strong program and project management skills
- Advanced data analytics and problem-solving skills
- Strong financial and business case evaluation capability
- Executive stakeholder engagement and influencing skills
- Exceptional communication, presentation, and negotiation skills
- Good organization skills with the ability to multitask