Office Assistant - Cleaning Front Desk Support

About the role

• To maintain a clean, hygienic, safe and welcoming office environment while providing basic Front Desk support to ensure a professional and seamless experience for employees and visitors.

Key Responsibilities

Office Cleaning & Housekeeping

• Carry out daily cleaning and general upkeep of the office.
• Sweep and mop floors and clean workstations, furniture, corridors, reception, and common areas.
• Empty office bins and ensure proper waste disposal.
• Clean windows and other surfaces as required.
• Sanitise high-touch surfaces and respond promptly to spillages and other cleaning needs.
• Ensure the office remains clean, organised, and presentable throughout the day.

Washrooms & Kitchenettes

• Clean and disinfect the office washrooms regularly throughout the day.
• Replenish tissue, hand soap, air fresheners, and other sanitary supplies.
• Clean and maintain the office kitchenettes, including countertops, sinks, appliances, cupboards, and utensils.
• Monitor hygiene standards and report any maintenance or plumbing concerns.

Meeting Rooms & General Office Support

• Clean, prepare, and reset meeting rooms before and after use.
• Ensure whiteboards, markers, wipers, and extension cables are available when required.
• Refill drinking water dispensers and jugs.
• Monitor cleaning and hygiene supplies and report when stocks are running low.
• Water and maintain indoor plants.
• Identify and report facilities, maintenance, or safety concerns.

Basic Front Desk Support

• Support with the opening and closing of the office.
• Welcome and direct visitors professionally.
• Notify employees when their visitors arrive.
• Respond to or appropriately direct basic Front Desk enquiries.
• Support visitor management and meeting room coordination.
• Escalate security, visitor, or facilities concerns when necessary.

Key Requirements

• Previous experience in office or commercial building cleaning.
• Front Desk experience is an added advantage.
• Good communication and interpersonal skills, with the ability to communicate effectively in English.
• Reliable, punctual and well-organised.
• Strong attention to detail and a good work ethic.
• Professional, presentable and courteous.
• Ability to work independently and prioritise tasks effectively.
• Ability to follow instructions, established procedures and workplace standards.
• Basic organisational and time-management skills.

Minimum Academic Qualification

• KCSE.
• A Certificate in Cleaning Services, Front Office or a related field is an added advantage.