Operation Controller
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Industry Travel and Tourism Founded 2002 Type Private Website www.amicabretravel.com Address MOMBASA ROAD OLD AIRPORT NORTH ROAD NEXT TO BOLLORE LOGISTICS, NAIROBI, NAIROBI 00501, KE
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Reporting to: Operations Manager
Key Responsibilities
- Coordinate daily vehicle movements, driver assignments and scheduled trips.
- Monitor vehicles using GPS/vehicle tracking systems and follow up on route deviations, delays and other operational issues.
- Coordinate with drivers, clients, mechanics and other departments to ensure smooth operations.
- Monitor fuel consumption, mileage and vehicle utilization and report discrepancies.
- Handle and promptly escalate breakdowns, accidents, delays and emergencies.
- Maintain accurate control-room records and prepare daily operational reports.
- Ensure compliance with company procedures and operational standards.
Minimum Qualifications & Requirements
- Diploma in Transport Management, Fleet Management, Business Administration or a related field.
- At least 5 years experience in a busy control room, transport operations, fleet management or a similar environment.
- Experience in the transport industry is highly desirable.
- Experience with GPS/vehicle tracking and fleet management systems.
- Good Microsoft Office/Excel skills.
- High level of integrity, accountability and professionalism.
- Strong communication, analytical, decision-making and problem-solving skills.
- Ability to work under pressure, multitask and meet tight deadlines.
- Self-motivated, dependable and a good team player.
- Willingness to work shifts, weekends and public holidays where required.