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FEATURED OPPORTUNITY

Operations Team Leader

iXAfrica Data Centre · Nairobi, KE

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About this role

Key roles include: Leading 24/7 shift planning, coverage, and handovers Supervising on-site teams and service vendors Coordinating daily, weekly, and monthly maintenance activities Managing site services including security, cleaning, facilities, and handyman support Supporting and overseeing client deployment activities on-site Acting as the first line of response for operational incidents Tracking KPIs, SLAs, task completion, and team/vendor performance Enforcing operational procedures, safety standards, and site compliance Ideal profile: Strong in operations leadership and team supervision Able to manage vendors, site discipline, and service delivery Comfortable working in a high-availability, customer-facing environment Focused on uptime, accountability, and operational excellence Candidates without requisite qualifications should not apply and only those who meet the threshold will be contacted.
LOCATION

Where you will work.

Nairobi
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