Program Assistant - Nairobi

Key Responsibilities: Upload, categorize, and update digital learning content as directed by Faculty members. Create content that promotes health literacy and engages users in understanding public health issues. Provide support for relevant databases. Monitor LMS performance, uptime, and reliability, including backups and optimization checks. Assist users, including Fellows, mentors, and administrators, with troubleshooting support. Generate basic analytics reports such as enrollment, completion rates, and attendance. Document information requests from users. Create knowledge base articles and FAQs addressing common issues. Conduct user training sessions and orientations. Schedule and coordinate system maintenance windows. Regularly back up content and configurations. Develop and disseminate communications related to women's health topics, ensuring clarity and accessibility for diverse audiences. Vacancy Requirements: Bachelor’s degree in information sciences, Knowledge Management, or a related field.    Mandatory Knowledge in Learning Management System will be an added advantage    Added Advantage Problem-solving and Good organizational skills.    Mandatory IT skills, including internet research skills.    Mandatory Teamwork and customer care skills    Mandatory go to method of application »