About this role
Role Objective Our client, with residential properties in Nairobi, is seeking a proactive and reliable Property Manager (Caretaker Supervisor) to oversee the day-to-day operations, maintenance, and tenant relations within the estate. The ideal candidate will combine hands-on property management skills with supervisory ability and basic financial management knowledge. Core Duties and Responsibilities Oversee cleanliness and maintenance of common areas, buildings, and surrounding compound Supervise caretakers, security personnel, and other service providers to ensure quality service delivery Handle minor repairs (plumbing, electrical, general maintenance) and coordinate specialized repairs when needed Conduct routine property inspections and ensure timely preventive and corrective maintenance Manage waste disposal and ensure compliance with hygiene standards Act as the main point of contact for tenants, handling inquiries and resolving issues professionally Escalate complex matters to management and provide timely updates Monitor security systems and control access to the property Track rent payments, follow up on arrears, and maintain proper tenant records Assist in managing utility payments and handling emergency situations Maintain basic financial records, including expense tracking and reporting Prepare periodic reports on property performance and maintenance activities Monitor occupancy levels and support tenant turnover processes Oversee gardening and general upkeep of outdoor spaces Perform any other duties as assigned by management Job Specifications and Qualifications Minimum of 3 years’ experience in property management or a similar supervisory caretaker role Previous experience managing residential properties or estates Certificate or training in Property Management, Building Maintenance, or a related field Basic bookkeeping or accounting knowledge (rent tracking, expense records, reporting) Practical knowledge of repairs, maintenance, and general property operations Key Competencies Strong problem-solving and decision-making skills Good interpersonal and communication abilities High level of integrity and accountability Ability to supervise teams and manage multiple tasks Hands-on and flexible approach to both administrative and manual duties