Receptionist

Posted: Oct 31, 2026 Expires: Not specified View Jobs in Administration / Facilities
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Industry Healthcare / Medical Founded 2017 Type Private Website http://www.machakosimaging.co.ke/ Address Machakos Doctor’s Plaza Ground Floor, Imani Plaza II Machakos-Wote Road, Machakos, Kenya, P.O. BOX 398-90100, Machakos, Kenya
View All Jobs at Machakos Imaging Centre

KEY DUTIES & RESPONSIBILITIES

  • Warmly welcome patients and visitors, provide information, directions, and offer support, particularly to anxious individuals.
  • Ensure an efficient flow of patients through the department by coordinating check-ins and check-outs and notifying clinical staff of patient arrivals.
  • Book, schedule, and reschedule patient appointments and procedures. using the relevant hospital systems.
  • Register new patients and verify/update existing demographic and insurance information in the Electronic Patient Records (EPR) or patient administration systems.
  • Strictly adhere to data protection and confidentiality policies when handling: sensitive patient information.

REQUIRED SKILLS & QUALIFICATIONS

  • Diploma in a business related course.
  • A minimum of two years of working experience in a similar role, preferably within a busy hospital or healthcare front office/reception.
  • Familiarity with Medical terminology. Knowledge of basic medical terms and procedures is often preffered.
  • Experience with Healthcare Software: Basic proficiency in handling hospital management systems or electronic health record systems (eg HMIS, Medisoft, or Health Information Systems).
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