Role Profile

We are seeking a professional, organized, and customer-focused Receptionist | HR Assistant to serve as the first point of contact for visitors, clients, and employees while providing administrative and human resource support. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the reception and supporting HR and executive office functions.

Key Accountabilities

• Serve as the first point of contact for visitors, clients, and staff.
• Operate the switchboard by answering, screening, and directing calls.
• Receive, sort, and distribute mail, courier deliveries, and official documents.
• Maintain a clean, organized, and professional reception area.
• Schedule meeting rooms and coordinate meeting logistics, including refreshments where required.
• Provide administrative support to the HR Department and Executive Offices.
• Prepare correspondence, reports, presentations, and meeting minutes.
• Maintain filing systems, attendance records, and HR documentation.
• Assist with HR administration, including employee records and onboarding activities.
• Liaise with staff, suppliers, and external stakeholders.
• Comply with company health, safety, and security requirements.

Requirements

• Diploma in Front Office Management, Human Resource Management, or a related field. A bachelor's degree is an added advantage.
• At least 2 years' experience as a receptionist, front office representative, or HR Assistant.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment.
• Excellent communication, interpersonal, and organizational skills.
• Strong customer service orientation and professional appearance.
• Ability to multitask, prioritize work, and maintain confidentiality.
• Proactive, resourceful, and detail-oriented.