Relationship Officers - CBD
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KEY RESPONSIBILITIES
- Identify and acquire new customers and business opportunities.
- Build and maintain strong relationships with existing and prospective customers.
- Drive quality loan/business acquisition in line with Fincorp's credit policies.
- Conduct market visits and customer activations to generate new business.
- Follow up on leads, applications and customer relationships.
- Support loan portfolio quality through effective customer follow-up.
- Work closely with the Branch Manager and other teams to achieve branch objectives.
QUALIFICATIONS & EXPERIENCE
- A relevant Diploma or Bachelor's degree.
- Previous experience in sales, relationship management, microfinance, banking, SACCOS or credit/lending will be an advantage.
- Strong business development and customer acquisition skills.
- Excellent communication and negotiation skills.
- A strong understanding of the local market.
- Ability to work independently and as part of a team.
- Target-driven, proactive and self-motivated personality.