About The Role:

• As a front-line sales officer you will play a critical role in DPO Pay success as you directly interact with customers, understand their needs, and influence their purchasing decisions. You will often be the first point of contact for customers and need to be knowledgeable, persuasive, and customer-focused to effectively represent the organization and achieve sales objectives. The role holder will play a critical role in driving the DPO Pay’s POS adoption and usage in the market.

Key Responsibilities:

Customer Interaction: 

• Interacting with potential and existing customers to understand their needs, preferences, and purchase intentions. You will engage in conversations, presentations, and product demonstrations to showcase the value of Network’s offerings.

Sales Strategies and Reporting: 

• Assisting in the development and implementation of sales strategies to boost revenue and market share. Keeping track of sales activities, reporting on sales progress and updating the sales pipeline to management.

Customer Relations: 

• Handling escalated customer issues or complaints, maintaining  relationships with key clients and ensuring a high level of customer satisfaction. 

Prospecting and Lead Generation: 

• Actively seeking out new sales opportunities and potential clients through various methods such as cold calling, networking, and referrals. 

Sales Negotiation: 

• Negotiating terms, pricing, and contracts with customers to close deals and secure sales.

Product Knowledge: 

• Acquiring in-depth knowledge of Network’s products and services to effectively address customer inquiries and provide appropriate solutions. 

Upselling and Cross-Selling: 

• Proactively identify opportunities for new business through upselling, cross-selling, and value-added services based on an in-depth understanding of client requirements, closing high value deals to meet or exceed sales goals.

Market and Competitor Analysis: 

• Keeping abreast of market trends, competitors' offerings, and industry developments to identify opportunities and challenges.

Key Responsibilities:

• Experience selling banking or financial services products especially POS (PDQS) machines.
• Demonstrated ability to prospect, acquire, and retain customers effectively. 
• Excellent communication, negotiation, and interpersonal skills. 
• Strong sales acumen with the ability to understand customer needs and present solutions accordingly. 
• Self-motivated and driven to achieve and exceed sales targets. 
• Ability to work independently and manage time effectively in a fast-paced environment. 
• Ability to work collaboratively in a team-oriented environment. 
• Confidence, enthusiasm, and a persuasive demeanor. 
• Self-motivation and the ability to work independently.
• Capability to thrive under pressure and meet deadlines.
• A minimum of 2 years of sales experience in the financial services field