Senior Manager, Investment Groups

Posted: Jul 18, 2026 Expires: Not specified View Jobs in Finance / Accounting / Audit
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Industry Banking / Financial Services Founded 2016 Type Public Website https://ke.kcbbankgroup.com Address
View All Jobs at KCB Bank Kenya

Key Responsibilities:

  • Deliver portfolio growth targets by executing strategies that increase investment group acquisition, balances, and overall segment revenue.
  • Drive profitability and revenue performance through effective cross-sell, retention, and yield optimization initiatives.
  • Identify growth opportunities by analysing market trends, customer behaviour, and competitor activity to inform strategy.
  • Design and enhance segment propositions tailored to the needs of investment groups with measurable outcomes such as product uptake, penetration rates, and customer adoption.
  • Strengthen customer relationships and engagement with investment groups, measured through retention rates, wallet share, and satisfaction scores.
  • Expand segment visibility and reach through targeted outreach initiatives, partnerships, and community engagement, measured by acquisition and brand presence.
  • Drive execution of segment initiatives in collaboration with internal teams(product, marketing, digital, and operations), ensuring timely delivery against agreed KPIs and campaign targets.
  • Enable frontline teams through training and support, improving sales productivity, conversion rates, and customer engagement.
  • Strengthen governance, risk management, and compliance by identifying key risks, reviewing audit outcomes, enforcing controls, and ensuring adherence to regulatory and internal standards.

Requirements:

  • Education :Bachelors Degree Business or any relevant degree        
  • Professional Qualifications:Project management or business field 
  • Masters Degree Business or any relevant
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