Senior Manager Subscriber Growth Partnerships
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Industry Consulting Founded 2003 Type Private Website http://cdl.co.ke/ Address Highway mall, 3rd Floor, Uhuru Highway. P.O. Box 19348-00202, Nairobi, Kenya.
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Key Responsibilities
- Own subscriber growth and revenue targets across African markets, including acquisition, conversion, ARPU, engagement, retention and churn.
- Work directly in GA4, revenue dashboards and customer data to find trends and gaps, and turn them into commercial actions.
- Develop content and audience strategies that drive acquisition, conversion and retention, not visibility alone.
- Manage telco and digital distribution partnerships, including reviews, negotiations and renewals with operators such as MTN, Safaricom and Vodacom.
- Work with Product, Finance, Marketing and Content to improve pricing, customer journeys and commercial performance.
- Lead a small distributed regional team with clear KPIs, targets and accountability.
- Track market, customer and competitor trends to find new growth opportunities.
- Present data-driven recommendations to the CEO and senior stakeholders.
Requirements
- Bachelor’s degree in Marketing, Business, Communications, Sales, Economics, Analytics or a related field.
- Proven experience in digital subscription, streaming, media, fintech, mobile or technology businesses.
- Demonstrated success growing a subscriber or user base and generating revenue.
- Experience managing telco, digital distribution, billing or technology partnerships in African markets.
- Strong hands-on experience with GA4, revenue dashboards and marketing analytics.
- Strong grasp of ARPU, churn, conversion, acquisition, engagement and retention.
- Strong content marketing and audience development capability.
- Experience leading regional or distributed teams.
- Excellent commercial, negotiation and stakeholder management skills.
Non-Negotiable
- Strong data fluency. You must be able to analyse subscriber, revenue, content and marketing data yourself and turn it into clear commercial actions, not just report on it.
Ideal Candidate
- A digital growth and marketing leader who combines subscriber and revenue growth, data and analytics, content and audience growth, partnerships and team leadership. Partnerships experience alone, without strong evidence of data-driven marketing and subscriber growth, will not be sufficient.