Principal Accountabilities Discover and document business requirements by engaging with different teams across the organisation to understand their needs and constraints Ratify and express clear business goals, ensuring that they are aligned with the organisation’s strategic priorities Collaborate with the Solutions Architecture team to guarantee compliance with organisational standards and practices Partner with test engineers to design and develop comprehensive test cases that ensure the functionality meets the documented requirements Work with Business Functions to document as-is and to be process maps, utilising tools as defined by the Business Analysis and Architecture methodology Monitor and report on the progress of the project to stakeholders to ensure transparency and accountability Encourage and promote a culture of inclusivity and diversity in all activities, ensuring equitable treatment for all stakeholders Experience and Skills Essential Foundational experience in discovering and documenting business requirements supported by exceptional verbal and written communication skills to articulate complex concepts clearly Proficient experience in modelling business processes and translating them into system requirements Experience in analysing data, drawing actionable insights, and problem-solving using various analytical techniques. Experience with business analysis tools and methodologies, such as UML, BPMN, and software development lifecycle (SDLC) frameworks Ability to build and maintain strong relationships with team members, stakeholders, and partners. Experienced in collaborating effectively with cross-functional teams including solutions architecture and test engineering Considerable experience in engaging with diverse stakeholders to understand their needs and constraints. Adept at facilitating workshops and discussions to gather requirements and foster consensus Ability to partner with test engineers to design test cases that verify functionality against documented requirements Desirable Familiarity with project management tools (e.g., JIRA, Trello) and office suites (Excel, Word, PowerPoint) Proficient in conflict resolution techniques to address and mediate stakeholder disagreements and ensure project continuity Education and Qualifications Essential Bachelor’s degree or equivalent work experience Understanding of a structured Project methodology (e.g. PRINCE2) or accredited Project Management training (APM or PMI) Desirable Non-profit sector knowledge/experience (especially international development projects) Second language – French, Spanish or Arabic go to method of application »