Senior Property Management Officer

Job Description

• The officer will provide strategic, technical and supervisory leadership in the management and optimisation of KDC’s property portfolio.

Duties and Responsibilities

Duties and responsibilities at this level will entail: -

• Developing, implementing and reviewing property-management policies, strategies, procedures, annual work plans, budgets and performance targets;
• Overseeing the complete lease-management cycle and ensuring that lease renewals, rent reviews, terminations and re-letting decisions are concluded before expiry;
• Overseeing the identification and management of controlled tenancies, expired leases, irregular occupancy and tenancy disputes in liaison with Legal Services;
• Providing leadership in revenue management, including billing controls, rent collection, arrears recovery, tenant-account reconciliation and enforcement of lease obligations;
• Establishing controls to prevent occupation without valid leases, delayed rent reviews, accumulation of arrears and loss of property-related income;
• Overseeing tenant onboarding, lease restructuring, approved repayment arrangements, tenant exits and other tenancy-management processes;
• Managing the performance of outsourced property management firms and ensuring compliance with contracts, service-level agreements and reporting requirements;
• Coordinating external service providers to ensure quality service delivery, value for money and tenant satisfaction.
• Reviewing property performance, including occupancy, vacancies, collections, arrears, rental yields, operating costs and lease-renewal rates, and implementing corrective measures;
• Leading property valuations, feasibility studies, investment appraisals, redevelopment assessments and asset-optimisation initiatives for underperforming or underutilised properties;
• Advising Management and the Board on property acquisitions, disposals, redevelopment, lease restructuring, capital expenditure and other property investment decisions;
• Ensuring compliance with tenancy laws, statutory requirements, health and safety standards, insurance conditions, environmental requirements and corporate governance standards;
• Reviewing monthly property-management reports and preparing and presenting consolidated quarterly property portfolio reports and Board papers;
• Following up implementation of Management, Board, committee and audit decisions relating to the property portfolio;
• Supervising, mentoring and evaluating property-management staff and representing KDC in engagements with tenants, property managers, regulators, consultants and other stakeholders.

Person Specifications

• Cumulative service period of nine (9) years relevant work experience;
• Bachelor ‘s degree in any of the following disciplines: -Property Management and Valuation, Facilities Management, Construction Management, Building or equivalent qualification from a recognized institution;
• Membership to a relevant professional body, and in good standing;
• Shown merit and ability as reflected in work performance.
• Proficiency in computer applications.
• Fulfil the requirements of Chapter Six of the Constitution of Kenya