What you'll do: Make a difference every day Provide excellent customer service and ensure a great experience for every customer. Work with modern technology Use digital tools and systems to manage orders, payments and customer data. Be part of a passionate team Collaborate with a supportive team that cares about impact and growth. Grow your skills and career Learn, develop and build a rewarding career Qualifications Have direct (field) sales experience, preferably for a FMCG (fast moving consumer good) company Have experience in customer-facing roles (direct sales, customer service) and know how to ensure an exceptional customer experience Be able to speak good English and fluent Luganda Have good interpersonal skills; you are pro-active, enjoy talking to people from different backgrounds, enjoy meeting new people and developing relationships with them Have a strong desire for learning Have a "never give up" attitude Be proficient in Microsoft Office, particularly Word, Excel and PowerPoint Be comfortable with financial calculation and analysis Be pro-active, quick to think of solutions to problems and try them out Be organized and able to develop and work according to a plan Be able to influence team members to do what is required Be able to represent the Jibu brand to external stakeholders (visitors, potential investors, etc.)