Technical Sales Agent ISP
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About the role
- Millenia Ltd is hiring a Technical Sales Agent to win home, small-business and corporate internet customers in Nairobi and across the country, assess each site technically before the sale, and hand over every customer to installation ready to connect. You will report to the Business Development Manager and work daily in the field.
Key responsibilities
- Prospect daily across your zone: estates, buildings, SMEs and referrals, and log every lead in the CRM
- Visit prospects to check coverage and options, recommend the right package, and prepare a clear job card for installers
- Present and demonstrate Millenia’s packages, prepare quotations, and close sales against competitors
- Complete KYC, contracts and first payment correctly, and hand over each sale for installation
- Follow up with new customers for 90 days, resolve early issues and win upgrades and referrals
- Meet monthly sales quotas and send daily and weekly activity and competitor reports
What you bring
- Diploma or degree in IT, Telecommunications, Electrical/Electronic Engineering, Business or Marketing
- At least 2 years of field or B2B sales experience, preferably in an ISP or telecom business
- Working knowledge of fibre (FTTH/GPON), fixed wireless, Wi-Fi coverage and routers
- Confident communicator in English and Kiswahili, comfortable with CRM tools and mobile payments
- Self-driven, honest and willing to work in the field daily; reliable transport
Advantageous: existing estate or SME network in Nairobi, CCNA or fibre training, experience selling against major ISPs.
Contract: Full-time, contract, based in Nairobi (3-month probation).