The Technical Service Manager take responsibility for the commercialization of our ingredients towards successful launches of our customers. Focusing on the key account customers of the region by building up strong relationship and technical knowledge. Close collaboration with developers and sales to bring the prototype into the market.
Responsibilities
Actively support our commercial expansion strategy in Africa
Customer advice on application & production technology
On-site support during trial and first prodcution
Consultant for our customers and sales team in relation to all technical questions
Establish and develop long-term customer relationships
Support the customer in terms of complaints and challenges
Continuous alignment with and support to local sales team
The Candidate
Degree in beverage/food technology or
Professional experience as technical expert or as production consultant in the food and beverage industry
Deep technical understanding and basic knowledge of business administration
Excellent English skills required
Ownership, enthusiasm and ability to work under pressure
Team spirit, strong communication and doer mentality
Strong customer and service orientation and technology skills
Structured and self-dependent working style
Flexible and willingness to travel regularly within African continent