Tour Sales Consultant

Key Responsibilities Client Communication: Manage inquiries, bookings, and payments via WhatsApp, email, and calls, ensuring quick response times. Itinerary Preparation: Create detailed itineraries that include all client requests and services. Invoice Management: Generate accurate invoices for confirmed bookings and follow up on timely payments. Feedback Collection: Consistently gather post-safari feedback and address any concerns. Booking Updates: Clearly communicate all changes in bookings or itineraries before and during trips. Problem Resolution: Maintain a smooth safari experience by resolving issues early, ensuring high client satisfaction. Sales Contribution: Support achievement of weekly and monthly sales targets. Qualifications Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality. Minimum of 2 years in the travel industry, specifically in tour consulting or hotel operations. Strong communication skills both written and verbal, especially with the English-speaking international market. Proven experience in selling East Africa i.e Kenya, Uganda and Tanzania as a travel destination. Ability to handle multiple client requests efficiently. Highly organized with strong deadline management.