Travel Operations

Qualifications Full-time & Onsite. Nairobi-Kenya Bachelor's degree in Tourism, Hospitality, or a related field. 1-3 years of experience in tour operations within a travel company. Strong knowledge on ETA, VISA and AMREF application. Strong knowledge of East Africa Safari operations, travel coordination, and reservations. Proficient in MS Office, and data handling. Excellent communication, coordination, and problem solving skills. Detail-oriented with a proactive approach to learning and supporting operations. Key Responsibilities Coordinate end-to-end safari bookings by reviewing Booking Service Itineraries (BSIs) Oversee transport logistics, including vehicle allocation and driver scheduling, to ensure seamless ground operations. Deliver end-to-end client experience support, including pre-travel briefings, airport welcomes, in-safari check-ins, and post-travel feedback collection. • Support visa and travel documentation processing, ensuring timely submission and accurate communication with clients. Facilitate smooth inter-departmental coordination between Sales, Reservations, Finance, and Production teams. Successful candidate will be required to report immediately upon appointment.