Waiter / Waitress - Restaurant

Posted: Sep 20, 2026 Expires: Not specified View Jobs in Food
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View All Jobs at Nexus Staffing Solutions

Our client, a busy restaurant in Kileleshwa, Nairobi, is looking for two friendly, energetic and customer-focused Waiters/Waitresses to join their service team.

The successful candidates will be responsible for providing efficient and professional service while ensuring customers have a positive dining experience.

Key Responsibilities

  • Welcome and attend to customers professionally. 
  • Present menus and explain available food and beverage options. 
  • Take customer orders accurately. 
  • Communicate orders clearly to the kitchen and cashier. 
  • Serve food and beverages promptly and professionally. 
  • Check on customers to ensure satisfaction. 
  • Respond to customer requests and concerns appropriately. 
  • Clear and reset tables promptly. 
  • Maintain cleanliness and organisation of service areas. 
  • Assist with opening and closing duties. 
  • Support the team during busy service periods. 
  • Follow restaurant hygiene, service and customer-care standards. 

Requirements

  • Previous experience as a waiter/waitress or in a similar hospitality role is preferred. 
  • Excellent customer service and communication skills. 
  • Friendly, energetic and professional personality. 
  • Good listening and order-taking skills. 
  • Ability to work efficiently under pressure. 
  • Good knowledge of restaurant hygiene and service standards. 
  • Good personal presentation. 
  • Team-oriented and reliable. 
  • Ability to work shifts, weekends and public holidays where required. 
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