About the Role

• We are seeking a highly organised, proactive, and results-oriented Warehouse Supervisor to oversee day-to-day warehouse operations and ensure the efficient receipt, storage, handling, and dispatch of inventory.
• The successful candidate will be responsible for supervising warehouse staff, maintaining accurate inventory records, ensuring proper stock management, and enforcing health, safety, and operational standards.

Key Responsibilities

• Supervise and coordinate daily warehouse activities, including receiving, storage, picking, packing, and dispatch.
• Lead, allocate duties to, and monitor the performance of warehouse staff.
• Ensure accurate receiving, counting, inspection, and recording of incoming goods.
• Maintain proper storage and organisation of inventory to maximise warehouse space.
• Monitor stock levels and support regular stock counts and reconciliation.
• Investigate and report stock variances, damages, losses, and discrepancies.
• Ensure orders are accurately picked, packed, and dispatched within agreed timelines.
• Maintain accurate warehouse documentation, records, and inventory reports.
• Ensure compliance with company policies, warehouse procedures, and health and safety requirements.
• Monitor the condition and proper use of warehouse equipment and facilities.
• Coordinate with procurement, sales, finance, transport, and other departments to support smooth operations.
• Implement appropriate stock rotation practices, including FIFO/FEFO where applicable.
• Identify operational inefficiencies and recommend improvements to warehouse processes.
• Prepare and submit regular reports on stock, warehouse performance, and operational issues.
• Ensure the warehouse is clean, secure, organised, and audit-ready at all times.

Qualifications & Experience

• Diploma or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• At least 3–5 years of relevant experience in warehouse operations, preferably in a supervisory capacity.
• Proven experience supervising and managing warehouse teams.
• Good understanding of inventory management, stock control, receiving, picking, and dispatch processes.
• Experience working with ERP, Warehouse Management Systems (WMS), or inventory management systems.
• Strong skills in MS Office, particularly Excel.
• Good understanding of occupational health and safety practices.
• Strong analytical, organisational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet operational deadlines.
• High level of integrity, attention to detail, and accountability.